Return Window
You may request a return within 7 days of receiving your order. Items must be in their original condition, unused, and in original packaging with all tags attached.
Eligible for Return
- •Defective or damaged items
- •Wrong item received
- •Items significantly different from description
- •Unopened items in original packaging
Not Eligible for Return
- •Perishable goods (food, beverages, fresh items)
- •Personal care items that have been opened
- •Customized or personalized items
- •Items damaged due to misuse
Refund Process
1
Contact support@stackbot.com with your order number and reason for return.
2
Receive return authorization and instructions within 24-48 hours.
3
Return item to our warehouse (shipping costs may apply for non-defective items).
4
Refund processed within 5-7 business days after inspection.
Questions?
Contact our support team for assistance with returns or refunds.