At StackBot Global, S.R.L., we take your privacy and security seriously. This policy explains how we collect, use, and protect your personal information when you use our platform in the Dominican Republic.
Information We Collect
- •Account Information: Name, email, phone number, delivery addresses
- •Order Information: Purchase history, preferences, delivery instructions
- •Payment Information: Processed securely through our payment partners (we do not store card details)
- •Device Information: IP address, browser type, device identifiers for security
How We Use Your Information
- ✓Process and deliver your orders
- ✓Send order updates and notifications
- ✓Improve our services and user experience
- ✓Prevent fraud and ensure platform security
- ✓Comply with legal obligations
Security Measures
All data transmitted between your device and our servers uses TLS/SSL encryption.
Multi-factor authentication and secure session management protect your account.
Unique 6-digit PINs verify deliveries and protect against unauthorized pickups.
Information Sharing
We share your information only with:
- •Vendors: To fulfill your orders (name, delivery address, order details)
- •Delivery Partners: To complete deliveries (name, address, phone)
- •Payment Processors: To process transactions securely
We never sell your personal information to third parties.
Your Rights
- •Access your personal data
- •Request correction of inaccurate information
- •Request deletion of your account and data
- •Opt out of marketing communications
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours via email and provide guidance on protective steps.
Questions?
For privacy-related inquiries or to exercise your rights, contact us: